Good questions. Clear expectations.

Does every plan include a monthly checkup? Yes. Each routine visit is up to 30 minutes on site. Preferred adds one separate extra appointment; Premier adds two, up to 30 minutes each.

Do benefits roll over? Unused appointments and time expire monthly. Homeowners supply correct filters and parts. Materials, excess labor, larger projects, and licensed work require separate approval. Priority is a scheduling preference within availability, not emergency service.