Privacy

Effective date: November 9, 2026

Home Chief LLC (“HomeChief,” “we,” “us,” or “our”) operates myhomechief.com. This policy explains how we handle personal information when you browse the site, send an inquiry, or use an authorized workspace.

Information we collect and how we use it

Our inquiry forms collect your name, email address, property address or county of interest, inquiry type, and permission to follow up by email. We keep a record of that permission and use the information to respond to your request and review service availability. Agreeing to inquiry follow-up does not subscribe you to promotional emails or text messages.

For authorized workspace users, we use sign-in details, property address records, and access permissions to authenticate users and show them the properties they are allowed to view. We may use technical information, such as IP addresses and request logs, to operate and protect the website and investigate misuse.

Property records and payments

The current portal shows authorized property addresses. Customer property photos, published reports, and access instructions are not collected or shared through the portal today. Please keep sensitive property access details out of inquiry forms, ordinary email, and text messages.

Membership enrollment and checkout are not open. This site does not collect payment card details or receive transaction data from Stripe. We will update this policy to describe the payment and property record features when they become available.

Cookies and fonts

The site sets two first-party cookies. homechief_session maintains your session, including sign-in and form status. XSRF-TOKEN helps protect form submissions. You can manage cookies in your browser, although blocking them may affect sign-in or forms.

We load typefaces from Google Fonts. Your browser connects to Google to retrieve those files, which exposes your IP address and standard request information to Google. The website does not use advertising pixels or cross-site advertising trackers.

Who may receive information

HomeChief personnel who handle your inquiry may see the information you submit. Cloudways hosts the application and its records. Mailgun delivers inquiry notifications to HomeChief’s contact inbox. The two customer inquiry forms include the submitted name, email address, and property address in those notifications.

We may also disclose information where required by law or as reasonably necessary to address fraud, security incidents, safety concerns, or disputes. Information may be disclosed as part of a proposed or completed business transfer, subject to applicable law.

Service email and text preferences

We may email you about your inquiry. HomeChief does not currently send service text messages through this site. See Messaging Preferences for how to change your email preferences.

Retention and security

We retain information for as long as reasonably needed to handle inquiries, operate and protect the site, address disputes, and meet applicable recordkeeping obligations. Retention depends on the type of record and why we hold it. We use safeguards designed to protect personal information.

Your privacy choices

You can ask us to access, correct, or delete personal information, change your communication preferences, or review or revoke another person’s property access permissions. We may verify your identity before responding and may retain information where required or permitted by applicable law.

Children’s privacy

This website is intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted information to us, please contact us.

Changes to this policy

We will post updates here and revise the effective date. We will provide additional notice where required by law.

Contact HomeChief

For privacy questions or requests, email Home Chief LLC at contact@myhomechief.com. You can make a privacy request without supplying a property address. Please avoid including access codes, payment details, or other sensitive information in your initial email.